About Us

Who is Arizona LifeLine?

We have over 20 years of service in Southern Arizona with permanent bases of operation in Saint David, Nogales and Douglas. Arizona LifeLine’s mission is to providing the standard for safety and excellence in air medical transport to the critically ill or injured adult, child or infant regardless of the patients race, creed, sex, color, religion, national origin, handicap or ability to pay.


From our Program Manager

Arizona LifeLine’s mission is improving the lives of those we serve by professionally providing value to our partners built on a family based culture. Our vision is to excel as the superior leader in customized solutions, making a difference in the lives we touch. In order to achieve excellence, we base our decisions on our shared values of agility, partner relationships and family culture. In applying these concepts to Arizona LifeLine, I view our organization as primarily a specialized medical service that uses aircraft to get our resources to the key location and move patients in a timely manner. To truly provide the best medical care to each of our customers, we must define what each of their requirements are. We define how to solve the problem set and support our customers in terms of time, space and resources.

In terms of time, our customers expect us to support them 24 hours a day, seven days a week, and to be at the critical location and have the patient moved to a higher level care within the golden hour. Individual crewmembers have the greatest influence on response time if they have the required resources. As a program, we will ensure they have the personnel, equipment, facilities, and training that they require. It is the culture at the base that further pushes to minimize response time and provide the best professional care.

South East Arizona is massive in terms of geographical space. Arizona LifeLine operates primarily in three counties in SE Arizona, Pima, Cochise, and Santa Cruz, which cover over 16,646 square miles and have a population over 1,172,795 combined. The extreme distances between population centers requires the use of aeromedical assets to provide critical care and timely delivery of patients to our customers which then allows critical ground assets to remain in the remote population centers.

Resources are the final leg of the problem solving triad and contain your personnel, equipment, facilities, supplies and budgets. After visualizing the operating environment and identifying the key locations to place our bases and assets, we believe we will provide your community with our critical capabilities and can continue to evolve to meet changing demands.

about-us-flight-crew

about-us-lifeline-helicopter

about-us-aircraft-take-off

 

 

Our Leadership

 

ED BROUSE

Program Manager

Graduating from Bloomsburg University of Pennsylvania in 1991, Ed was commissioned into the United States Army and served the next 24 years on Active Duty as a rotary wing and fixed wing pilot flying the OH-58D Kiowa Warrior and the C-12, serving in all levels of command of various dynamic organizations across the US, Europe and the Middle East. He was awarded and recognized for many accomplishments as a leader, including multiple deployments to Operation Iraqi Freedom, Operation Enduring Freedom and missions throughout the Balkans, to include the President of the United States visits to partners throughout Europe and Israel.

His military career culminated as the point person for the Department of Defense on the Joint Staff in the Pentagon as the Director of the Future Vertical Lift Coordination and Integration Cell, where he was responsible for the effort to replace over 6000 helicopters across all of the DOD and key partners. His proven leadership is a vital part of the Arizona LifeLine team and will continue to deliver essential medical aviation capabilities to Southern Arizona. Ed also has a Master’s Degree from the U.S. Army Command and General Staff College/School of Advance Military Studies.


GREG FEATHERSTON

Business Development

Greg Featherston began his EMS career in 1986 in Colorado Springs, while training at the Olympic Training Center to become a 200 meter match sprint velodrome cyclist. Greg worked shifts at the Ft. Carson Army Base on an Ambulance and in the Emergency Department. In 1988, Greg moved to Tucson, AZ to work for the Rural Metro Fire Department. In 1990 set off to explore EMS in other parts of the country. Greg moved to Seattle WA, and worked for American Med-Tech on a Critical Care Transport ambulance, servicing the Seattle FD and Medic One. It was a great experience that he will never forget. In 1992, Greg relocated back to Tucson and returned to Rural Metro Fire where he later became a Paramedic Supervisor. Greg met his wife at Rural Metro and they had a baby girl in 1997. In 1998 Greg took a job as a Flight Paramedic and flew in several areas throughout Southern AZ and Phoenix. Greg has been with the Arizona LifeLine program since 2005. In his free time Greg enjoys tinkering in the garage, golfing, camping and spending time with his wife and daughter.


GALE CLAWSON

BASE MEDICAL MANAGER – ARIZONA LIFELINE ONE

I was born in Kingston, New York but moved to Tucson at a very young age and have lived here ever since. I attended school here and graduated from Sabino High School in 1985. Shortly after that I enrolled in EMT training at Pima Community College. After graduating I began my EMS career in 1986 working for Kord’s Ambulance Service here in Tucson. I began working in the fire service in the early 90’s and worked with both Corona de Tucson FD and the Flowing Wells Fire District. Also in 1990 I began teaching the EMT program at Pima College which was the start of a long career in EMS education.

In 1995 I attended Paramedic training at Tucson Medical Center. After graduation I continued to work in the greater Tucson area until I accepted a position working rural EMS with Benson Ambulance Service in Benson, Arizona. In 1997 I then started my first EMS flight position with Critical Air Medicine here in southern Arizona and have worked in the air medical industry ever since in a variety of roles, most often in an education position.

My career with Arizona Lifeline and our parent company Med-Trans corporation began in 2005. Back then we were a small, privately owned company and I have been here throughout the transition of our organization to now being one of the top level air medical transportation companies in the nation. In addition to my management duties here at Lifeline, I also oversee our Educational Outreach programs and I am in charge of our American Heart Association Outreach Training.

On a personal level, I will soon be getting married to my beautiful fiancée Nichole and together we have three wonderful children. I enjoy anything related to outdoor activities, riding motorcycles, and spending time with my family.  


BRANDON RITENOUR

Base Medical Manager – Arizona LifeLine Two

Brandon has over 10 years of experience serving the people and communities of southern Arizona. As a Flight Nurse, Critical Care Ground Transport Nurse, Emergency Department Nurse, and Emergency Paramedic, he has worked in both the Tucson area and rural communities of Southern Arizona providing care for critically ill and injured patients. Brandon is the Base Medical Manager and a Flight Nurse at Arizona Lifeline 2 in Douglas, Arizona. He resides in Cochise County with his family. Off the job he enjoys riding motorcycles, writing music, and reading.


MARK OVERTON

Base Medical Manager – Arizona LifeLine Three

I joined the US Army Reserve in the fall of 1985 and was trained for Combat Medicine. I was assigned to the 8th/40th Armored Battalion, where I served a total of 8 years (this unit since then, has been decommissioned). This started my career in EMS by starting out as an EMT in AZ and becoming a Paramedic in 1991 with Rural/Metro. With Rural/Metro, I served as a line Paramedic and became a Paramedic Supervisor. Rural/Metro also allowed me to become certified as an AZ State Fire Fighter II. It was in 1998 that I come into the world of Flight Medicine. I was hired by UMC Air Care as a Flight Paramedic. Since then, I have worked in both the Rotor and Fixed Wing aspects of flight, treating various “types” of patients (adult, pediatric, High Risk OB, Neo-natal, balloon pump, etc.) Flight has been a very rewarding career for me and I look forward to still serving this industry to see it move forward And have a bright future.


Jeff Wartner

Base Aviation Manager – Arizona LifeLine One

 


ANGEL RODRIGUEZ

Base Aviation Manager – Arizona LifeLine Two

Has been involved in the aviation industry, civilian and military, for 16 years. Angel worked for a major US carrier for three years until the events of September 11, 2001. Shortly after, Angel joined the military, were he served for 10 years as a UH-60 pilot. During that time he executed the roles of pilot in command, flight lead, night vision goggle technician, instructor pilot, and platoon leader. While in the military he served in various locations within the United States as well as Asia, and the Middle East.
After the end of his military tour of duty, Angel worked as a civilian contractor for an allied foreign military for two years. He was hired as an instructor pilot for their special operations command, and performed the duties of a class leader. He worked with a major US helicopter manufacturer to ensure that the training was performed in accordance to their specifications.

After his time abroad, Angel joined the Arizona LifeLine family in early 2015. He brings all his previous experience to ensure the southeast Arizona community enjoys uninterrupted, professional, and courteous emergency air transport service.


WESTON EDWARDS

Base Aviation Manager – Arizona LifeLine Three

Weston has worked for Arizona LifeLine/Med-Trans since August of 2012 as a line pilot. He has also served as the Base Aviation Manager and Site Safety Officer for over 3 years, where he supervises the base assigned pilots and coordinates and evaluates Safety Practices at his base. Weston holds a FAA Commercial Rating (Rotorwing), and an Instrument Rating (Rotorwing).


Wren Keller

Education Chair

Wren is a Tucson native, he started his emergency medical career as an EMT/Firefighter in 1994 and advanced his certification to an Emergency Paramedic in 1997.  In 1999 he became a Flight Paramedic on a fixed wing and then transitioned to rotor in 2001, a field which he continues into this day as a peer educator, clinical coach and currently the program educational chair. In 2013 Wren obtained his FP-C, Flight paramedic Certified. Wren has been a lead instructor for the largest American Heart Association training center in Arizona, instructed at the difficult Airway techniques at both Southern Arizona Trauma Conference and Northern Arizona University Physician Assistant Program as well as a instructor in several NAEMT disciplines.

About Med-Trans

med-trans-logoMed-Trans Air Medical Transport: Safely creating custom air transport solutions for over 35 years.

Med-Trans Corporation (“MTC”), headquartered in Dallas, Texas, is a leading national air medical provider focused on establishing partnerships with hospital systems, medical centers and EMS agencies through more than 90 bases across 25 states.

Med-Trans offers customized air ambulance programs through alternative delivery/shared resource models, community based models or traditional hospital-based models. We operate a fleet of 100+ aircraft comprised predominantly of Bell 407’s, H135’s and H145’s. Pressurized twin-engine fixed-wing are also available.

Learn more about Med-Trans.

 

We provide the standard for safety and excellence in Air Medical Transport

Learn More